Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Witches' Legacy: The Dark Throne here

[Post New]by Daxadillion on Jul 31, 15 12:34 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 07/31/2015 at 7:06:48 AM PST


 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: The Dark Throne here

[Post New]by bfgWaimea on Jul 31, 15 7:08 AM
Hi Everyone,

If there's trouble with getting Witches' Legacy: The Dark Throne to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

Often, we can provide a known solution for technical issues in the Forums and some of our tech savvy pond residents may also swim by with good tips and suggestions. We're unable to provide the same excellent level of support provided by our Customer Support team because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

If you're unable to get a game working properly using our Help pages or the tips posted here, please get in touch with our Customer Support team. You can find a link to contact Customer Support on the front page of our Help pages section.

Contacting Customer Support will help us to gather necessary information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting Customer Support, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgWaimea

 
ibubod
Jellyfish
Jellyfish
11 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: The Dark Throne here

[Post New]by ibubod on Aug 6, 15 9:05 AM
hi my name is Cheryl iam at chapter5 where you give the dog the ham and play an hop.i was playing the hop and then it nstopped on me .things I need I can see but it
won't let me pick them up.horse,horseshoe,key.the help button at the bottom don't
help eighter.you have to have the hoseshoe to go on with the game.i have the
walkthrough,nothing I tried works.help please thanksiam using a pc windows I just went through and cheched out tech issues in collectors ecd and reg game and they both are having a lot of problems with this game.if you can;tdo any thing about this just refund my money and I will play something else.thanks.

Edited on 08/06/2015 at 4:39:13 PM PST


 
ibubod
Jellyfish
Jellyfish
11 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: The Dark Throne here

[Post New]by ibubod on Aug 7, 15 8:38 AM
iam fed up with this game and no one will help.please tell me what to do or refund my money so I can playsomethink else iam Cheryl crummitt ,crummitt981comcast.net my email.

 
Nohrah
Seahorse
Seahorse
38 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: The Dark Throne here

[Post New]by Nohrah on Aug 29, 15 4:55 PM
Cheryl

Hello, I am sorry I cannot help.

When you need immediate help with a game it is best to contact BFG directly because these forums are not monitored.

Usually it is just a lot of kind hearted fishes sharing helpful hints with each other.

 
 
 
 
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