Game crashing

[Post New]by McDougall4 on Aug 2, 15 12:49 PM
I keep running into the issue of the game crashing at random times. It just closes and progress is lost every time. I've uninstalled and re-installed a couple of times as well as checked that it's not a virus. Very frustrating!

Edited on 08/02/2015 at 12:52:11 PM PST


 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Game crashing

[Post New]by bfgBellerophon on Aug 3, 15 12:50 PM
Hi McDougall4,

I'm sorry to hear that when playing this particular game, it seems to crash at random times. I definitely want you to be able to play the game you want.

It may be helpful to look at the following help article for hints:

Game Crashing, Freezing, or Blank Screen

If you find that you are still having issues, please reach out to our Technical Support Team with a Dr. Felix Report. They are always willing to help troubleshoot.

Moving forward we ask that technical issues be placed in the following thread:

Please post any TECH ISSUES for Fairy Godmother Tycoon here

Thank you for your understanding as I will go ahead and lock this thread. Feel free to PM any of the moderators if you have any questions.

bfgBellerophon

 
 
 
 
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