3,292 Posts

Please post any TECH ISSUES for Laruaville 3 here

[Post New]by Daxadillion on Aug 4, 15 12:34 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 08/04/2015 at 6:16:33 AM PST

2,837 Posts

Re:Please post any TECH ISSUES for Laruaville 3 here

[Post New]by bfgWaimea on Aug 4, 15 6:17 AM
Hi Everyone,

If there's trouble with getting Laruaville 3 to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

Often, we can provide a known solution for technical issues in the Forums and some of our tech savvy pond residents may also swim by with good tips and suggestions. We're unable to provide the same excellent level of support provided by our Customer Support team because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

If you're unable to get a game working properly using our Help pages or the tips posted here, please get in touch with our Customer Support team. You can find a link to contact Customer Support on the front page of our Help pages section.

Contacting Customer Support will help us to gather necessary information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting Customer Support, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'


47 Posts

Re:Please post any TECH ISSUES for Laruaville 3 here

[Post New]by sneak on Sep 8, 15 10:44 AM
I cannot get either Laruaville 3 or 2 to play since I updated my pc from Windows 8.1 to Windows 10. The games start up then a box comes up and that's as far as I can get. I played Laruaville 2 on Windows 8.1 and had no problems so it must be something to do with Windows 10. Any ideas? Thanks.

Edited on 09/08/2015 at 10:44:55 AM PST


Tutorial doesn't even progress

[Post New]by soquelcalifornia on Jan 28, 16 1:38 PM
I can't get past the first screen of the tutorial. The arrow points up, where there are some illuminated tiles and some shadowed tiles. I cannot click anything. Nothing works.

Mac OS X El Capitan.

433 Posts

Re:Please post any TECH ISSUES for Laruaville 3 here

[Post New]by FRHgames on Jan 29, 16 8:52 AM
Drag the bottom illuminated tile to the top to make a combo.

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