Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Shrouded Tales: Revenge of Shadows here

[Post New]by Daxadillion on Aug 16, 15 12:54 AM
A thread for any tech issues you may have. Please also include the operating system you are using.


Edited on 08/16/2015 at 5:53:09 AM PST


 
2dogsx2
Lobster
Lobster
91 Posts

Re:Please post any TECH ISSUES for Shrouded Tales: Revenge of Shadows here

[Post New]by 2dogsx2 on Aug 16, 15 1:14 AM
I would really like to buy, but it wont play, I get a reduced black screen with sound only, running windows 7 on a pc, I uninstalled and reinstalled, still with the same problem

 
Nohrah
Seahorse
Seahorse
38 Posts

Re:Please post any TECH ISSUES for Shrouded Tales: Revenge of Shadows here

[Post New]by Nohrah on Aug 16, 15 5:34 AM
The CE version never got a fix so I was wondering about the playability. Thanks to your information, you have saved me from wasting my dl allowance.

Thanks for the info 2dogsx2 .

 

Re:Please post any TECH ISSUES for Shrouded Tales: Revenge of Shadows here

[Post New]by bfgGlithui on Aug 16, 15 5:55 AM
Hello everyone!

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgGlithui

 

Re:Please post any TECH ISSUES for Shrouded Tales: Revenge of Shadows here

[Post New]by grandmagamer49 on Aug 16, 15 2:50 PM
No buy for me. Game curser choppy and jerky. Cheap graphics, not much thought put into playability..

 
underwriter
Herring
Herring
356 Posts

Re:Please post any TECH ISSUES for Shrouded Tales: Revenge of Shadows here

[Post New]by underwriter on Sep 30, 15 12:38 PM
Those of you who are having the hint button stop and don't know what to do next - go to the walkthrough and do a few things based on it, then the hint button will probably work again. It did for me. And yes, I know this is not exactly a tech issue, but a mod closed the thread that was started on it because it sounded like a tech issue, so I have no where else to put it really.

Edited on 09/30/2015 at 12:40:23 PM PST


 
 
 
 
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