bfgErie
Catfish
Catfish
1,538 Posts

New version of Autumn's Treasures: The Jade Coin available now - hammer fix [Update 9/28/09]

[Post New]by bfgErie on Aug 14, 09 5:26 PM
We now have an updated version of Autumn's Treasures: The Jade Coin available now. This new version of the game should fix the “can’t get through the door after getting the hammer” issue that was reported on the forums.

Please note that installing this new version will cause your current progress in the game to be lost and you will have to restart the game from the beginning. Because of this, we do not recommend installing the new version unless you are experiencing this error.

To get the new version, simply uninstall the game from your computer and then reinstall the game from our website. For instructions on how to reinstall the game, click on the link below that will take you to a help article that gives you step by step information:

Uninstall / Reinstall a Game


If you have any trouble installing the new version of the game, please contact our Technical Support team. You can contact our support team by clicking here or by clicking on the "We're here to help" link at the right of this page.

Update - If you are still experiencing trouble with your game after uninstalling and reinstalling, please click here for further instruction.

Update 9/28/09 - A new build has been posted that verifies a fix for the "hammer bug." If you are still experiencing difficulty with this part of the game, please uninstall and reinstall again at this time.

Edited on 09/28/2009 at 9:12:19 AM PST


 
Juddang
Seahorse
Seahorse
32 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by Juddang on Aug 14, 09 5:40 PM
i downloaded this game 3 hours after this post and can't get throught the door.

 
nightstork
Seahorse
Seahorse
23 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by nightstork on Aug 14, 09 6:13 PM
still can't in the door.........frustrating

 
weesa
Sea Anemone
Sea Anemone
4 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by weesa on Aug 14, 09 6:30 PM
I can't get through the door even after the reinstall.

 

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by szoszivirag on Aug 14, 09 6:36 PM
I still have the same problem too.
http://games.bigfishgames.com/RightNowImages/TechTools/DrFelixBigFishGames.exe

I got this in e mail.
Is this real or a scam?


 
devonview
Seahorse
Seahorse
30 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by devonview on Aug 14, 09 7:33 PM
I still have the same "hammer" problem.
Guess I may have to wait until I update to a new computer to be able to play this game

 
wenjam
Seahorse
Seahorse
21 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by wenjam on Aug 14, 09 9:07 PM
The problem is still the same, after I reinstalled it.

The first time I installed it and tried to play it I had it in the windows mode and the music turned down. When I deleted it and reinstalled it, it had saved the same settings. I figured when I saw that, it still wasn't going to work

Edited on 08/14/2009 at 9:12:57 PM PST


 

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by szoszivirag on Aug 14, 09 9:18 PM
I reinstalled several times still have the same problem.
pls help !

 

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by stillgoing on Aug 14, 09 9:46 PM
I reinstalled too am still having the same problem!!!!!!!

 

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by txscwgrl66 on Aug 14, 09 10:16 PM
Downloaded this game today and I loved it! In fact I sat here til I finished it! More games like this please! Awsome game!

 

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by lizkate on Aug 15, 09 5:33 AM
still can't get past hammer, even with new update.
deleted old copy-tried again-same result.
ran CC cleaner, cleaned all browser entries, checked drivers.
deleted game, reinstalled.
same problem.
giving up-no game is worth this.

 

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by researchpolice on Aug 15, 09 5:34 AM
Reinstalled this morning-still can't get through the door

 
bradlew
Jellyfish
Jellyfish
12 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by bradlew on Aug 15, 09 6:06 AM
I have just used a game credit to download a new version. Completed the whole process and I still can,t get through the door after picking up part of the hammer. Can anybody help please.

 
wenjam
Seahorse
Seahorse
21 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by wenjam on Aug 15, 09 7:24 AM
Hasn't Big Fish realized by now their "Fix" isn't working.

 

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by ladybonzo on Aug 15, 09 8:18 AM
Seriously?? I downloaded the same thing twice and it doesn't work. You should fix all 'bugs' before you give it to the general public. Very frustrating game.

 
selkatz
Herring
Herring
358 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by selkatz on Aug 15, 09 8:43 AM
I don't think there was a problem with the game!

You do not need the hammer to get through the door; why would you? You've already come through the door once and it was not locked. Just click on the door and go back through to the other room. The hammer is used in the other room to get the picture off of the safe.

Jill

Edited on 08/15/2009 at 8:44:02 AM PST


 
44den
Sea Anemone
Sea Anemone
2 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by 44den on Aug 15, 09 8:46 AM
Re-installed............same problem !!!!

 
greeny1
Seahorse
Seahorse
24 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by greeny1 on Aug 15, 09 8:48 AM
downloaded the new version and still can,t go through the door after picking up the hammer head, very frustrating, think it,s time for me to give this one a miss

 
JoyWales
Clownfish
Clownfish
728 Posts

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by JoyWales on Aug 15, 09 9:04 AM
same here. This joins the list of games that need a computer with higher specs, I guess.

My graphics card has its latest update but no difference.

Edited on 08/15/2009 at 9:04:45 AM PST


 

Re:New version of Autumn's Treasures: The Jade Coin available now - hammer fix

[Post New]by dselwood on Aug 15, 09 9:15 AM
Cannot get through the door. Dropped the hammer in the inventory but no luck getting through the door. Clicked all over - bad start! Just installed the game this a.m.

 
 
 
 
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