bfgBellerophon
Marlin
Marlin
9,130 Posts

Please post any TECH ISSUES for Zombie Shooter here

[Post New]by bfgBellerophon on Sep 2, 15 11:20 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBellerophon

 

Re:Please post any TECH ISSUES for Zombie Shooter here

[Post New]by BorisDeBear on Sep 12, 15 10:04 AM
I have downloaded Zombie Shooter onto my Inspiron 15R laptop and I cannot play it. The screen flickers badly. I recently upgraded to windows 10. My other bigfish games function well. I even have a copy of Alien Shooter Reloaded which also works well. I had purchased Zombie Shooter quite some time ago and decided to download it again to play. Please help. I am not aware of the type of graphiics being used but it is the one that came integrated with the laptop.

 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Please post any TECH ISSUES for Zombie Shooter here

[Post New]by bfgWaimea on Sep 12, 15 3:18 PM
Hi BorisDeBear,

I'm sorry to hear that the screen flickers when you try to play this game. To start, the following help article may be useful:

Game Crashing, Freezing, or Blank Screen

If you'd like additional assistance, I recommend that you contact our Technical Support Team HERE with a Dr. Felix Report. Our Reps are always glad to help.

Thank you for your patience,

bfgWaimea

 
Pam_Ak
Jellyfish
Jellyfish
19 Posts

Re:Please post any TECH ISSUES for Zombie Shooter here

[Post New]by Pam_Ak on Mar 1, 16 5:30 PM
Just a little bit ago, when I go to add a new "player" I no longer get the 50 or what ever dollars like I used to.

AND after playing thru two levels I still never got "money" or credit for the money which means I am unable to buy any ammo or what not.

I unstalled it and restalled it but with the same results.

What gives? I have had this game for games and this is the first time this has happened and I don't know how to fix it.

 
 
 
 
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