bfgWaimea
Salmon
Salmon
2,837 Posts

Please post any TECH ISSUES for Gizmos: Riddle Of The Universe here!

[Post New]by bfgWaimea on Sep 5, 15 6:27 PM
Hi Everyone,

If there's trouble with getting Gizmos: Riddle Of The Universe to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

Often, we can provide a known solution for technical issues in the Forums and some of our tech savvy pond residents may also swim by with good tips and suggestions. We're unable to provide the same excellent level of support provided by our Customer Support team because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

In addition, previously-posted tech issues for this game, can be found here:

Please post any TECH ISSUES for Gizmos: Riddle Of The Universe here!

If you're unable to get a game working properly using our Help pages or the tips posted here or in the old thread, please get in touch with our Customer Support team. You can find a link to contact our Support Team on the front page of our Help pages.

Contacting our Support Team will help us to gather necessary information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Please post any TECH ISSUES for Gizmos: Riddle Of The Universe here!

[Post New]by Eltumal on Sep 8, 15 8:08 AM
I have not had any problems playing this game in the last two weeks, now when ever I try to enter the game it crashes, I keep getting a little green message up top that something is "turning on" and then I am back on the desktop. It's happening in all three of the Gizmo Games.

 
 
 
 
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