game won't run

[Post New]by rhetorvic on Sep 8, 15 3:23 PM
using Windows 8.1. Downloaded Beyond: Light Advent, and it won't run. The opening screen attempts to come up, but it crashes and I have to end task. I have reinstalled several times. What do I do?

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:game won't run

[Post New]by bfgBellerophon on Sep 9, 15 11:10 AM
Hi rhetorvic,

I'm sorry to hear that this particular game seems to crash when trying to open. It may be helpful to look at the following help article for hints:

Game Crashing, Freezing, or Blank Screen

If you find that you are still having issues opening this game, please reach out to our Technical Support Team with a Dr. Felix Report. They are always willing to help in any way that they can.

Since this is a technical issue, moving forward we ask that they be placed in the following thread:

Please post any TECH ISSUES for Beyond: Light Advent Collector's Edition here

Thank you for your understanding as I will go ahead and lock this thread. Feel free to PM any of the moderators if you have any further questions or concerns.

bfgBellerophon

 
 
 
 
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