bfgBellerophon
Marlin
Marlin
9,130 Posts

Please post any TECH ISSUES for Campgrounds: The Endorus Expedition Collector's Edition here

[Post New]by bfgBellerophon on Sep 14, 15 11:21 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBellerophon

 
therevbev
Seahorse
Seahorse
22 Posts

Re:Please post any TECH ISSUES for Campgrounds: The Endorus Expedition Collector's Edition here

[Post New]by therevbev on Nov 2, 15 5:05 PM
HELP, please. This game will not hold my game progress. Each time I quit the entire file must erase, because when I reenter the game I am back "creating" a new profile and beginning at level 1. Help or $ back please.

 

Re:Please post any TECH ISSUES for Campgrounds: The Endorus Expedition Collector's Edition here

[Post New]by bronzekitten29 on Mar 18, 16 9:01 PM
Hello bigfish i have dealt with the help desk, and i was given a free game but i am still not able to get this game to work on my updated windows 7 to windows 10 pc and i couldn't get to work on my other machine either, all that i am getting is a small blue screen and nothing is happening, I have deleted and uninstalled and tried re-buying and re-installing this game quite a few times, and still nothing works, is there anyone out in the pond world having the same issue or know of a fix. thanks

 
 
 
 
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