Adam Q

I've done everything,metal detector got key, looked at watch. I lifted the floorboard W/the crow bar which I got from the gardener after I gave him his plant for birdbath. I saw the jewel case & read the letter. I've done both watch puzzles & went to the jeweler. When the card comes on the screen no matter where I touch it
it doesn't turn over to reveal a name.I can't get his address from the phonebook cause I don't get a name. I've tried this part 3 times. Is anyone out there still playing this game? Do you have any answers?? HELP PLEASE!!!! Thank you