Access Violation

I just purchased Return to Mysterious Island, but after I installed it, I couldn't open it. When I tried to open it, I got this error message:

Error: Access violation at 0x004E6300 (tried to read from 0x00000018) program terminted.

Can anyone help me with this? I just uninstalled it all and am about to reinstall, but I don't hold out much hope that it will help.

Surely, someone can help me. (I know, I know. "Don't call me Shirley.")

Thanks!

Click on the green envelope for BFG technical help. I think there's something in the FAQs about dealing with Access Violations.