bfgBellerophon
Marlin
Marlin
9,130 Posts

Please post any TECH ISSUES for Knight Solitaire 3 here

[Post New]by bfgBellerophon on Nov 4, 15 1:39 PM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBellerophon

 
adinah
Guppy
Guppy
142 Posts

Re:Please post any TECH ISSUES for Knight Solitaire 3 here

[Post New]by adinah on Nov 8, 15 3:48 PM
I am very unhappy that the game has a glitch...no matter how or where you touch the stack for the next card it is just as likely to do two at a time. At least half the time the card was the one I needed. If it were not the card I wanted (at least half the time), I would ignore it. The game is no fun when over and over the game skips the card I need, but does not skip if the card does not fit.

Have others had this problem? Will there be a patch soon? I had the earlier game and enjoyed playing it, but wish there were a money back possibility for this one.

 
ascorpion
Seahorse
Seahorse
39 Posts

Re:Please post any TECH ISSUES for Knight Solitaire 3 here

[Post New]by ascorpion on Nov 14, 15 12:08 PM
Same exact problem. It happens over and over again making it impossible to score. I have also tried hitting the deck anywhere, tapping it lightly (which lessens the fun if you have to be so careful) and cannot play through without the constant frustration of cards skipping two at a time, playing the same level more times than should be necessary..

 
 
 
 
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