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Hi ayippy and kackiedv,
I'll be happy to provide whatever answers I can to the questions you two have posed. For your question, ayippy, our Moderator team has not received any news about possible updates for the game. When we do, that information will be posted as an announcement on the main forum page for the game. Thank you for your patience and understanding.
In regards to those installation issues, kackiedv, most installation issues stem from either another program interfering in the background or the Big Fish Games app needing to try a different way to download the files it needs to complete installation. Steps for this can be found here:
Problems Downloading or Installation Failed
If this doesn't resolve the issue, please contact our Technical Support Team and include any error messages you may be seeing when trying to install the game. You can also PM one of our Moderators if there are any questions left over. We'll be happy to help however we can.
bfgArinelle 
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Hello mrs_corpseman and lolo998,
I'm sorry to hear these issues are impacting your game. Let's see what we can do to fix them.
mrs_corpseman: It sounds like customers aren't accepting properly made orders. I'd recommend uninstalling and reinstalling the game. The help article below will walk you through that process:
Uninstall and Reinstall a Game
lolo998: Welcome to the forums! Please contact our Technical Support Team. They'll be able to provide further assistance.
Thanks for your patience. Don't hesitate to PM me or another moderator if more questions arise. We're here to help.
bfgBeruna
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Hello Carxman,
I'm sorry to hear you're running into Error 3 when trying to install the game. This error means that an error has occurred between the Big Fish Games app and the installation files for the game. The first thing we check for in this situation is confirming which version of the game was downloaded. The Purchase History for your account will have the word "Mac" after the title of the game if it's the Mac version, and it will just be the title of the game if it's the PC version. I'd suggest double-checking to make sure the version we're trying to install matches up with the type of computer you have.
If everything is okay there, our next step would be to run Windows Update to make sure all the latest updates are installed. We can them move to some troubleshooting steps designed to make sure nothing is getting in the way of the installation process. The following article has steps on how to check for such interference:
Problems Downloading or Installation Failed
If none of the above resolves the issue, please contact our Technical Support Team. You're also welcome to PM me or another Moderator if there are questions about the above steps. We'll do all we can to help.
bfgArinelle
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Hello kristoferian,
I'm sorry to hear the troubleshooting steps offered haven't resolved this issue. When this is the case, we strongly suggest that our players contact our Technical Support Team. They can offer additional help, such as a replacement game, and they also help gather information helpful for including in our reports of issues our players have experienced. Thank you for your understanding.
If there are additional questions, please feel free to PM one of our Moderators. We're always happy to help.
bfgArinelle
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by tamk42 on Mar 3, 18 11:54 AM
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SERIOUSLY---how do you play for 50 levels and then it starts crashing??? NOT the computer---the program!!! GRRRR
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by tas4 on Mar 3, 18 3:37 PM
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Same issues for me - keeps freezing. And I can no longer play in full screen mode. I managed to get to level 5 and now it just freezes all the time. Not happy paying for a collector's edition and only have the ability to play four levels.
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i really want to buy this game I love the emily games but it says there is a graphics error but my computer is up to date its an OPEN GL error....I have even sent an email to bigfish and NO ONE Will respond....please help fix this. I even uninstalled and reinstalled and same error. I contacted tech support with no success....HELP ME HELP ME
Edited on 03/04/2018 at 1:14:54 PM PST
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It's been awhile now and Game-House is aware of the problems and have done nothing to fix them.
I can see why Big-Fish has delayed releasing "Parker & Lane: Criminal Justice".
It has all the same problems and a lot more.
There are so many complaints about this game and their new one on the Steam Forum.
Edited on 03/09/2018 at 1:53:30 PM PST
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srags1 wrote:I purchased the game and it downloaded fine but it will not open. It tells me GL driver is not updated but I do not have trouble playing any other game. It is PC with windows 10.
Mine is doing the EXACT same thing! I also tried to play the trial version of Parker and Lane Criminal Justice tonight, and it won't load, either. It's so frustrating! I have never had any issues with the Delicious games before. I am running Windows 10, also.
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Hello,
I had to finally uninstall the game because of repetitive crashing. You are near the end of a level and suddenly: Everything freezes and you have to close the game with the task manager (Windows 7 and a very good pc).
I think that it is not acceptable. There are bugs in a game: OK, it may happen. What I find unacceptable is the lack of any fix. It means : Developpers of this awfully buggy game don't care about customers. They just want money and nothing else.
To our moderators: I know that you do your best to help us, but you can't do anything in this case, our computers don't have issues, it's just an unplayable game. 
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[b]
violet922 wrote:Well, that does it for me. I will not download the trial version if so many are already experiencing 'crash' issues. This is just one of too many "Delicious" games that are starting to have problems.
I love this series but I play these games to relax and take me into a care-free world. I don't need additional problems.
Big Fish, you need to seriously stand up for your customers and tell the developers to correct these issues (preferably before releasing it for the public to purchase)!
Paying Collector Edition prices for a product that shouldn't be released in the first place is aggravating and financially insulting...
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