Re:Logged in with another device? I don't play the game on another device.

[Post New]by oldladylinda on Feb 14, 14 2:25 PM
I'm having the same problem and usually have very few problems .But tech support here is great and I have been dealing with BF for about 9 years. Sometimes I have to be patience as they have a urge client base nowdays, but they really seem to care.

 
gizzybird
Minnow
Minnow
232 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by gizzybird on Feb 14, 14 2:57 PM
It's throwing me out with a "logged on another device " message. I don't have another device. Tried logging out and going back, also re started the PC, still playing up

 

Re:Logged in with another device? I don't play the game on another device.

[Post New]by oldladylinda on Feb 14, 14 3:01 PM
It seems to throw me out as I try the lower chapters. Can play higher chapters but not lower.

 
chipper23
Guppy
Guppy
198 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by chipper23 on Feb 14, 14 3:01 PM
Anpunefru1 wrote:Yep, i keep exiting and restarting over and over again....getting a little frustrating. And i thought having a lovely evening of playing as with the free energyless playing...
I think i try for a little while longer than just give in and log off...
Yep. me too..Works for awhile after re-starting then I get the boot..I am just about a half an hour away from a new area opening up..I sure don't want to miss a minute of building and "free energy"..lol

 
toomuchsht
Angelfish
Angelfish
1,155 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by toomuchsht on Feb 14, 14 3:02 PM
It has been especially bad today when I could play for free. I guess there are too many people playing at once. I have not been able to get in for a while now. It is very frustrating as I have no other devise to play on.
I am also getting a bunch of flashes at random places on my home screen in the game. I don't know if it is tied to the being kicked out at random

I hope they fix this soon.

Edited on 02/14/2014 at 3:02:45 PM PST


 

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Bach500 on Feb 14, 14 3:04 PM
It's just started with me today, did anyone get an answer to the problem?

 
Vista2299
Jellyfish
Jellyfish
17 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Vista2299 on Feb 14, 14 3:06 PM
Having the same problem as others. "Logged on another device" message.
Booted out five times now, I think the server is on overload.

 
Anpunefru1
Lobster
Lobster
96 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Anpunefru1 on Feb 14, 14 3:34 PM
Now if it is not the other device kick out, it is a plain hang up or even it tell's me there is no internet connection....wich is running all fine thank you....
So if the American's could do something else right now...for say an hour or 2

 
Violetkitten
Squid
Squid
74 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Violetkitten on Feb 14, 14 3:35 PM
Mee too. Its really annoying. I can get back in if I go to the home screen and quit. But then 10 minutes later get logged out again. It would be nice if Big Fish would extend the unlimited energy for another day or even 2 to compensate for the "logged into another device" glitch.

 
Anpunefru1
Lobster
Lobster
96 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Anpunefru1 on Feb 14, 14 3:45 PM
oh -lol- let's make it a week

 
TnTexas
Angelfish
Angelfish
1,207 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by TnTexas on Feb 14, 14 3:46 PM
Violetkitten wrote:Mee too. Its really annoying. I can get back in if I go to the home screen and quit. But then 10 minutes later get logged out again. It would be nice if Big Fish would extend the unlimited energy for another day or even 2 to compensate for the "logged into another device" glitch.


I could be wrong, but I suspect that doing this would only prolong the problem because I think Big Fish's servers don't have enough power to accomodate everyone who's trying to play.

 
tcarter50
Guppy
Guppy
123 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by tcarter50 on Feb 14, 14 3:49 PM
Started happening to me today also - I only play on my pc

 
LaReinaGitana
Angelfish
Angelfish
1,007 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by LaReinaGitana on Feb 14, 14 3:50 PM
Hey, if everybody else but me would quit playing for a week, the whole thing would be solved!

 
Kayladog
Squid
Squid
65 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Kayladog on Feb 14, 14 3:53 PM
Glad to see it's not just me bummer though

 
Anpunefru1
Lobster
Lobster
96 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Anpunefru1 on Feb 14, 14 4:15 PM
Okay i gave up as i can not get in the game anymore and if i can right at the start of the first or the second game it acts up so there is no fun anymore. I go and do something else for now, hopefully tomorrow at least i can play normal again...

 
firespit
Starfish
Starfish
51 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by firespit on Feb 14, 14 4:17 PM
I was on a different device when the pop-up about playing on a different device and no internet connection came up. This is the third time today. Tried rebooting, turning off and trying to sign in again it would stay for a couple of minutes then bye- bye. thought it was supposed to be fixed so now missed out on the free play and loss of money and Xp. What a rip off this turned out to be for me and so many others.

 
LaReinaGitana
Angelfish
Angelfish
1,007 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by LaReinaGitana on Feb 14, 14 4:30 PM
I don't think it's a rip-off, but I do think it's poor planning for what someone should have anticipated would be a high volume of traffic on the server with everyone wanting to take advantage of the free energy and, like me, a silver boost, too.

Sometimes I think Dark Manor falls victim to its own success.

 
eli173
Manatee
Manatee
3,645 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by eli173 on Feb 14, 14 4:41 PM
Apparently there is no mod around today to read posts and notify tech supp, so we are stuck with it. Because getting replies to individual reports will take at least a day. Anyway, I got enough for a couple of plots and that's good enough for me. And my eyes hurt now from too much playing!

 
Jeeepers
Minnow
Minnow
225 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Jeeepers on Feb 14, 14 5:13 PM
LaReinaGitana wrote:I don't think it's a rip-off, but I do think it's poor planning for what someone should have anticipated would be a high volume of traffic on the server with everyone wanting to take advantage of the free energy and, like me, a silver boost, too.

Sometimes I think Dark Manor falls victim to its own success.


Well said, and I agree - a victim of their own success. They want to give us something awesome and then it kicks their tush. Wish it could have worked better.

Edited on 02/14/2014 at 5:14:03 PM PST


 

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Zulumom on Feb 14, 14 5:14 PM
This has just started happening to me--I only play on my IPad.
Very annoying. Let's hope tomorrow is a better day.

 
 
 
 
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