Please Help!!! 2 Problems

First, the wash cloths. I already have Ollie's cloth. But I can't get anyone elses. I can't even do any housekeeping to GET the washclothes. No matter how many times I got to bed and wake up the next day, no one wants their rooms cleaned - help!

Also, When I talk to Lou - he does NOT offer me a key! I've done everything and I am so frustrated!!!

1 question though, the only I haven't done so far is play the fox and geese game yet. Anything to do with that?

You have to play this game twice, once as a tutorial and then later in anger when you've found a particular token. I think you do have to play the fox and geese game now in order to progress.