Can't Open Game

[Post New]by Ellenh91345 on Nov 15, 15 9:30 AM
Does this game work with windows 10?

9,130 Posts

Re:Can't Open Game

[Post New]by bfgBellerophon on Nov 15, 15 10:03 AM
Hi Ellenh91345,

I'm sorry to hear that there is some trouble getting this game to open on your Windows 10 computer. Since this game should work with Windows 10, please ensure that everything is up to date with your operating system. It looks like a new update for Windows 10 was recently released. To check if you have the most current version, I'm going to include steps below:

1) Press the buttons "Home (Windows symbol)"+ "x" on your keyboard at the same time, or hover over the bottom left corner of the screen and right-click
2) Select ‘Control Panel’ then ‘System and Security'
3) Click on ‘Windows Update’ and check for updates, installing anything on offer

Once that's done, if anything was installed, please restart the computer if you haven't already been asked to do so.

For more information regarding Windows 10, see the following help article:

Windows 10

If you are still having trouble opening this game, please contact our Technical Support Team with a Dr. Felix Report. They can help to further troubleshoot.


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