Game freezing up

Hi All
T he game freezes up on occaisions and none of the arrows bottom right work, can you help, also when i want to go out of the game i have to go to task manager to end the game. Please help.

The game may be overworking you p.c. Try going into options and change texture quality to low, and turn off shadows. If that doesn't work try lowering the resolution as well to say 800x600, click apply. If these things don't work contact Tech Support or Live Help. Good Luck

I'd also suggest you clean out all cookie and temp files. If you still have problems, run and save your dxdiag file. Create an email to Tech Support and attach your dxdiag file. Good Luck

Hi again
I will try what you both have stated and I will let you know how it goes.
Many thanks

Hi me again
this time im signed in Thank you all works fine now

You're very welcome, so glad you got it working, have fun

when i play games online here for some reason they keep logging out of chat or logging off of the cashier. and when i try to play bingo the balls stop comming.i tried to ask bf what is wrong but got no response.