Frozen game

Can anyone tell me if the problem with this game has been fixed and how do you fix it?
Thanks, bearcrazy

I am frozen out of a game will it do anygood to uninstal and reinstal?
How did you solve your problem?

Hey Fishies!

I'm sorry to hear about the trouble with this game. If you've experienced a game crash or if your game is frozen, it might be helpful for you to double check that your DirectX and display drivers are up to date. You can do so by checking out the following help page which will walk you through getting any updates you might need.


Frequent Crashing of Game

If this doesn't help, I'd suggest writing in a ticket to tech support. You can contact Customer Support by clicking on the green envelope to the right of the screen. Or if you're a Big Fish Game Club member, you can connect to Live Chat

Hope this helps!

-bfgZambezi