mpendo
Pufferfish
Pufferfish
1,477 Posts

Power outage, now game won't open

[Post New]by mpendo on Dec 24, 15 10:47 AM
Had a 1 minute power out this morning because of high winds. Now my game doesn't open. I tried reloading-nada. Does this mean one of my game files got corrupted because of the abrupt shutdown?

Any insight would be appreciated.

Cheers

 

Re:Power outage, now game won't open

[Post New]by thunderandroses on Dec 25, 15 7:14 PM
I have the same issue. When I try to play gummy drop, a window opens telling me that gummy drop has terminated with an error. I also tried uninstalling and re-installing to no avail.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Power outage, now game won't open

[Post New]by bfgBellerophon on Dec 28, 15 9:45 AM
Hi mpendo and thunderandroses,

I'm sorry to hear that there is some trouble with your Gummy Drop! game. In both of these situations it is highly recommended to reach out to our Customer Support Team with the email address that is linked to your game. Since it sounds like the both of you are playing on PC, please provide a Dr. Felix Report to the support team. This will help pinpoint a troubleshooting step specific to your issue as well as look to see if a file was corrupted mpendo.

bfgBellerophon

 
 
 
 
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