Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Eventide: Slavic Fable here.

[Post New]by Daxadillion on Jan 1, 16 12:33 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 01/01/2016 at 7:58:39 AM PST


 
bfgLianorm
Moderator
Moderator
608 Posts

Re:Please post any TECH ISSUES for Eventide: Slavic Fable here.

[Post New]by bfgLianorm on Jan 1, 16 7:58 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgLianorm

 
dollyflower
Pufferfish
Pufferfish
1,373 Posts

Re:Please post any TECH ISSUES for Eventide: Slavic Fable here.

[Post New]by dollyflower on Jan 11, 16 9:17 AM
No tech problems. Windows XP.

 

Re:Please post any TECH ISSUES for Eventide: Slavic Fable here.

[Post New]by JeannieT_LFP on Jan 17, 16 6:33 PM
Is any one else having problems with Hint not working? It worked appropriately for me through about (I'm guessing) one-third of the game. Now, it will work once, then in order to get it to work again, I need to quit the game then reopen it. This is not a case of waiting until Hint recharges: it just won't work again regardless of how long I wait. I'm on an iMac, OS 10.10.5; I've rebooted my computer, to no avail. I deleted then reinstalled the game, and to cover all bases I also reinstalled Game Manager. Hint still works only once then becomes nonfunctional. I've purchased several hundred games from Big Fish, and this is the first time I've encountered this particular problem.

Thought I'd inquire in the forum before asking for a refund (I seriously doubt Customer Support can resolve this other than to offer a refund). Pity, I was really enjoying the game and would have liked to finish it, but not without either a walkthrough or a functional Hint capability (a necessity as the map is almost no help, with each site listed covering multiple locations). Games are supposed to be fun, not unnecessarily frustrating.

 
hibtug
Starfish
Starfish
44 Posts

Re:Please post any TECH ISSUES for Eventide: Slavic Fable here.

[Post New]by hibtug on Jan 23, 16 8:17 AM
I am trying to put together the potions but I do not have the dropper to use the blue liquid, as shown in the walkthrough. Could someone please tell me where to find it ? Without it I cannot go on with the game. Thanks for any help

 
Cromaxgal
Clownfish
Clownfish
730 Posts

Re:Please post any TECH ISSUES for Eventide: Slavic Fable here.

[Post New]by Cromaxgal on Mar 24, 16 7:00 PM
The skip doesn't work when you're looking through the telescope

 
 
 
 
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