Game doesn't work properly under Windows 7

[Post New]by KingBobCat on Nov 19, 09 7:44 PM
Game doesn't work properly under Windows 7. Any tips?

 
mcquigan
Clownfish
Clownfish
726 Posts

Re:Game doesn't work properly under Windows 7

[Post New]by mcquigan on Nov 19, 09 8:04 PM
You could try running it in xp mode.

 

Re:Game doesn't work properly under Windows 7

[Post New]by KingBobCat on Dec 21, 09 9:47 AM
It still doesn't work. It should be fixed or we should get a refund.....

 
sr994
Sea Anemone
Sea Anemone
1 Posts

Re:Game doesn't work properly under Windows 7

[Post New]by sr994 on Feb 3, 10 12:40 AM
KingBobCat wrote:It still doesn't work. It should be fixed or we should get a refund.....

 

Re:Game doesn't work properly under Windows 7

[Post New]by KingBobCat on May 12, 10 2:55 PM
Does anyone ever monitor these forums?

 
bfgTigris
Salmon
Salmon
2,693 Posts

Re:Game doesn't work properly under Windows 7

[Post New]by bfgTigris on May 12, 10 3:04 PM
Hi KingBobCat!

Have you tried disabling Aero? Here are some steps that may help from our help article Disable Aero Setting:
1. From your Windows 7 desktop, right-click your mouse and select Personalize.

2. A window will appear. Scroll down and select one of the Basic and High Contrast Themes. (By using one of these basic settings, you will free up video card memory to be used for your game.)

3. Once complete, open and play your game.

You can also contact Customer Support by clicking on the green envelope to the right of the screen, and then clicking "Contact Us" at the bottom left of the next page.

Or if you're a Big Fish Game Club member, you can connect to Live Chat Monday-Friday 9:30am-4:30pm PST.

Hope this helps!
bfgTigris

 

Re:Game doesn't work properly under Windows 7

[Post New]by xlr8tor64 on Jun 28, 10 3:38 AM
I run under WIndows 7 and have no issues at all. Runs perfectly every time. I had to make no adjustments nor did I have to change any settings.

 

Re:Game doesn't work properly under Windows 7

[Post New]by Mascondante on Mar 11, 11 11:15 PM
I'd like to add another troubleshooting step to this issue. Make sure you have the most current version of QuickTime installed. It worked for me =)

 

Re:Game doesn't work properly under Windows 7

[Post New]by Rawrmix on Jul 4, 12 6:45 PM
Hi, I had the same issue and the fix was surprising.

In the tropics the game allows you to dig things that are too high level for your pet.

My pet had toughness of 8 and everytime I dug a tougness of 10 mound, the game would crash.

It's deceptive because the dig icon turns green - don't believe it. Just be careful where you dig until your pet is max toughness ^_~.

 
 
 
 
Go to: