game wont move to next level

[Post New]by NickiB_is_me2014 on Jan 28, 16 6:32 AM
Have tried numerous times & all I can do is complete level 1 - the beginning - get 3 gold stars, press continue & the map only allows me to do that same level again!!!
HELP!

 
bfgPanthalassa
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Re:game wont move to next level

[Post New]by bfgPanthalassa on Jan 29, 16 10:36 AM
Hi NickiB_is_me2014,

I'm sorry to hear the game hasn't been moving past the first level. I suggest taking a look at the following help article, which has steps that can help in this situation:

Game Crashing, Freezing, or Blank Screen

If this issue is still occurring, we recommend reaching out to our Technical Support Team HERE with a Dr. Felix Report. Our Reps have the tools to gather data on and report issues like this to the appropriate team, and are always happy to help.

Since this is a technical issue, I'm going to go ahead and lock this thread. I understand you also posted this in the technical thread, which is exactly what we recommend. By posting tech issues for this game in the following thread, the Forum Moderation Team can track trends and issues and make sure they're reported:

Please post any TECH ISSUES for Flying Islands Chronicles here.

Thank you for your patience.

bfgPanthalassa

 
 
 
 
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