Can anyone help me?

[Post New]by e2daniell on Dec 3, 09 12:24 PM
Everytime i start the game i get to the elevator loading screen then bam the following error

Problem signature:
Problem Event Name: APPCRASH
Application Name: Hotel.exe
Application Version: 1.0.0.1
Application Timestamp: 46dfb8c9
Fault Module Name: Hotel.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 46dfb8c9
Exception Code: c0000005
Exception Offset: 00211633
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: a5db
Additional Information 2: 4f887a539450bd2b7ba08b5dc75e8ed8
Additional Information 3: efcb
Additional Information 4: 80bc763a0c645136aee1429f4e2ae64b

i am not great at technical things but can anyone help in simpleman terms!!! I really want to play this game!

Thank you

 

Re:Can anyone help me?

[Post New]by autumn19bs on Jun 29, 10 2:59 AM
Try running your game in administrative mode. Right click on the icon, then click run as administrator. Or you could try running it in compatability mode. Right click on the icon, then properties, and then compatibility tab, then click run in and choose one. Try windows 2000.

 

Re:Can anyone help me?

[Post New]by boomboxer2012 on Sep 24, 11 6:27 AM
autumn19bs wrote:Try running your game in administrative mode. Right click on the icon, then click run as administrator. Or you could try running it in compatability mode. Right click on the icon, then properties, and then compatibility tab, then click run in and choose one. Try windows 2000.


Hello everyone,

This exception is an access violation. I can duplicate it at will on Windows 7 x64.

I have tried through the Compatability Mode settings combinations of the following:
1. Running for Windows 98 compatability
2. Running for Windows XP compatability
3. Running with elevated (Administrator) privs
4. Running in 256 colours, 800x600 screen
5. Running with Visual Themes disabled

None of these work, I can still duplicate at will.

I have attempted to debug the process with VS2010, unfortunately I'm a C# developer and disassembly means nothing to me!!

The exception it breaks at (at least on my machine) is "Access violation writing location 0x05a4c120"

In the disassembly the call stack shows break at Hotel.exe!00610e23()
Entry point is Hotel.exe!0041ecba()

I am running Hotel.exe version 1.0.0.1 - the same thing happens with 1.0.0.0.

The disassembly shows 00610E23 as follows:
00610E23 mov word ptr [edi],ax

One suggestion I have for people who have the option available to do so - disable the Game Port on your sound card (if possible) - this used to fix a lot of issues with games running on Windows 95/98/ME throwing their toys out of the pram with access violation errors.

Bigfish/Enlight/JoWood/etc - if any developers are reading this I hope the above information is of use to you. Please feel free to contact me if you want some more information I can get for you, eg the full callstack.

 
 
 
 
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