Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Danse Macabre: Lethal Letters Collector's Edition here.

[Post New]by Daxadillion on Feb 11, 16 12:35 AM
A thread for any tech issues you may have. Please also include the operating system you are using

Edited on 02/11/2016 at 7:06:40 AM PST


 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Please post any TECH ISSUES for Danse Macabre: Lethal Letters Collector's Edition here.

[Post New]by bfgWaimea on Feb 11, 16 7:07 AM
Hi Everyone,

If there's trouble with getting Danse Macabre: Lethal Letters Collector's Edition to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

In some cases, we can provide a known solution for technical issues in the Forums. In addition, some of our tech savvy pond residents may also swim by with good tips and suggestions. However, we're unable to provide the same excellent level of support provided by our Customer Support team. This is because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

If you're unable to get a game working properly using our Help pages or the tips posted here, please get in touch with our Customer Support team. You can find a link to contact Customer Support on the front page of our Help pages section.

Contacting Customer Support will help us to gather necessary information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting Customer Support, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgWaimea

 

Re:Please post any TECH ISSUES for Danse Macabre: Lethal Letters Collector's Edition here.

[Post New]by carolroi2 on Feb 13, 16 8:21 PM
Using Windows 7. Got to the end of the bonus chapter and game let me get on the boat without the crank. Once that happened I am stuck. There is no way to go back to the boat shop and get it. I can't finish the bonus chapter and I really don't want to have to play the entire game over just to get the crank before I get on the boat.

thanks for your help

 
mouseclick2
Squid
Squid
75 Posts

Re:Please post any TECH ISSUES for Danse Macabre: Lethal Letters Collector's Edition here.

[Post New]by mouseclick2 on Feb 14, 16 1:38 PM
Same thing with me, using Windows 10. Cannot access crank and therefore I won't be able to access certain "extras" which are predicated on finishing the Bonus Chapter. Otherwise this wouldn't be a big deal, since based on the Strategy Guide, the game seems to end after you perform the task with the crank.

Edited on 02/14/2016 at 1:45:57 PM PST


 

Re:Please post any TECH ISSUES for Danse Macabre: Lethal Letters Collector's Edition here.

[Post New]by Niftydi on Feb 23, 16 5:42 AM
I've actually just started the game but can't get passed the props room. It won't let me put the gear in the crank so I can access the HOP to open the gate. What should I do?

 

Re:Please post any TECH ISSUES for Danse Macabre: Lethal Letters Collector's Edition here.

[Post New]by Niftydi on Feb 23, 16 5:46 AM
Oh, and I have Windows Vista system. I forgot to include that in my last post.

 
agbosche
Jellyfish
Jellyfish
17 Posts

Re:Please post any TECH ISSUES for Danse Macabre: Lethal Letters Collector's Edition here.

[Post New]by agbosche on Feb 25, 16 8:17 AM
I'm in the first chapter. I can't pick up the ball from the cash register. I got the coin but that's it. I'm running on Windows XP.

 

Tech issue: Anter

[Post New]by tlandrn on Feb 28, 16 7:52 PM
I have the antler for the deer at the front of the theater but cannot put it on the deer. There is not even an interaction cog when I hover over the deer head.

I am using Vista Windows.

I have tried the hint button but in every single scene on the map, it just says I should move along...this is no longer funny.

HELP
tlandrn

 

Re:Please post any TECH ISSUES for Danse Macabre: Lethal Letters Collector's Edition here.

[Post New]by mazleo on Mar 8, 16 4:26 AM
Hi,
I have been playing this game with no problems. However when I log in to it now, the game has gone juddery.its very slow and it is frustrating. Does anybody have any ideas? I am running windows 10

 
sak19501
Jellyfish
Jellyfish
11 Posts

Re:Please post any TECH ISSUES for Danse Macabre: Lethal Letters Collector's Edition here.

[Post New]by sak19501 on Mar 13, 16 8:26 PM
Hi All
I'm using a macbook pro 10.10.5 and I'm at the Police station. I have to use the suction cup on the drawer but i can't get it to interact - there's no turning cog etc. Means I can't continue because I need what's in the drawer. Is this a common glitch or am I missing something??
Thanks

Edited on 03/14/2016 at 6:29:12 AM PST


 
 
 
 
Go to: