a4xlbear
Jellyfish
Jellyfish
10 Posts

Fails to run on a iMac 3.06ghz, 21.5" screen, at standard resolution.

[Post New]by a4xlbear on Feb 13, 16 7:46 AM
Tried down loading this game twice to sample it, and it fails to launch, and simply crashes out, and generates a crash report. what might be wrong?

 
bfgPanthalassa
Flounder
Flounder
2,450 Posts

Re:Fails to run on a iMac 3.06ghz, 21.5" screen, at standard resolution.

[Post New]by bfgPanthalassa on Feb 13, 16 11:07 AM
Hi a4xlbear,

I'm sorry to hear there's been an issue downloading this game. We're aware that this issue has been coming up for some, and it's being looked into. We strongly encourage reaching out to our Technical Support Team HERE with a Dr. Felix Report if encountering this problem. Our Reps can gather data on the issue to pass along to the right teams, and are always happy to help.

Since this is a tech issue, I'm going to go ahead and lock this thread. If anyone notices any technical problems for this game in the future, please feel free to post in the following thread:

Please post any TECH ISSUES for Tales of Terror: Estate of the Heart Collector's Edition here.

By keeping posts on tech problems in that thread, the Forum Moderation Team is able to track trends and issues, and make sure they're reported to the appropriate team.

Thank you for your patience.

bfgPanthalassa

Edited on 02/13/2016 at 11:09:02 AM PST


 
 
 
 
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