Please post any TECH ISSUES for Myths of the World: Born of Clay and Fire Collector's Edition here

A thread for any tech issues you may have. Please also include the operating system you are using.

I use Windows 8.1 64 bit

I'm having problems with the map, some times it works, and some times it doesn't, I've only used it once successfully so far, and it's based on the demo game, I will get the game in the next sale however.
I thought other members should be aware of my slight problem

Hi Everyone,

If there's trouble with getting Myths of the World: Born of Clay and Fire Collector's Edition to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

In some cases, we can provide a known solution for technical issues in the Forums. In addition, some of our tech savvy pond residents may also swim by with good tips and suggestions. However, we're unable to provide the same excellent level of support provided by our Customer Support team. This is because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

If you're unable to get a game working properly using our Help pages or the tips posted here, please get in touch with our Customer Support team. You can find a link to contact Customer Support on the front page of our Help pages section.

Contacting Customer Support will help us to gather necessary information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting Customer Support, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgWaimea

j62janet Try clicking more to the right, in the middle of the highlighted area to the right of the symbol. That helped me.

when i have to make knights battling on the wall of cathedral,the puzzle does not work! i tried every positions,went to SG to see the good one, i put the right position and noting happened! so,impossible to have the shield! and so,impossible to finish the game! sad there no skip to this one indeed!

Hi Everyone,

I wanted to drop by and address the technical issues being reported here.

j62janet, I understand that there's been an issue using the map in the game. Thank you fluffyalso for taking the time to post that great suggestion. If this issue continues, I suggest taking a look at the following help article for troubleshooting steps:

Game Crashing, Freezing, or Blank Screen

edmee1947, I'm sorry to hear that there's been a problem completing that puzzle, even after consulting the strategy guide. If a puzzle isn't responding like this, that help article I included above can help. It contains versatile steps that can be useful in a variety of situations.

If either of these issues persist, we recommend contacting our Technical Support Team HERE with a Dr. Felix Report. Any of our Reps will be happy to help.

Thank you for your patience.

bfgPanthalassa

When I got to the part of the game to put together the paper fragments, there were arrows to turn pieces around, but they don't turn and there are no instructions as to how to make it work. There are just arrows that say you have a choice but the choice doesn't work.

Anybody else have this problem and have any suggestions because I'm stuck with nowhere to go.

Obviously, frustration rules because I'm dead in the water.

This game crashed on me numerous times at different points in the game, by either freezing or error message. However, I was able to go back in and eventually continue the game to the end. So I'm not sure what or why this was happening. Windows XP

The HOP at the unfinished cathedral won't let me move forward. Tried getting out of the game and then back in, but still won't register that I have finished the HOP. Using Windows 10

The game freezes at the entrance to the mausoleum. It takes up the whole screen and you can't get out of it any way. When I turn off the computer and then restart the game it takes me right back to the frozen screen.
I have dumped the game and will not restart if this is being reported as an ongoing problem. I use a Mac.

njholden wrote:The HOP at the unfinished cathedral won't let me move forward. Tried getting out of the game and then back in, but still won't register that I have finished the HOP. Using Windows 10

Me too, exact same problem.

Hi. having a problem - in the bonus level, when trying to put the jumping dear in it place it will not stay. I have tried many positions but it does not work and cannot get further along in the game as no skip. can you help? windows 7 home premium 64bit

I cannot open the gate in the prison the puzzle I solved but the keys have disappeared. HELP its so frustrating when this happens. please tell me how to get the keys

in chapter 4 - Executioners Yard I cannot use the sandpaper to get the flag topper. I looked in guide and see where it should let be get the flag topper but it is static. The only item still active on that side is the rocks covering door. Help, cannot go further. I am running WIN 10. I have not had the issues that others have reported.

I have the same issue with the sandpaper, the flag staff is not there in the scene. Completely stuck.

I figured out the flag staff, you have to get the sword key first from the vines on the gallows. Once you do that, a cut scene happens of a large bird that flies in and knocks the flag staff down to the side street. You can then zoom in on it.

Really bad guide on this game

I figured out the flag staff, you have to get the sword key first from the vines on the gallows. Once you do that, a cut scene happens of a large bird that flies in and knocks the flag staff down to the side street. You can then zoom in on it.

Really bad guide on this game

I figured out the flag staff, you have to get the sword key first from the vines on the gallows. Once you do that, a cut scene happens of a large bird that flies in and knocks the flag staff down to the side street. You can then zoom in on it.

Really bad guide on this game

The chalk puzzle in the prison cell will not work for me. I finally had to skip it. I would get the first three segments and then the chalk would jump to a spot where I didn't want it. I reset several times, but it kept happening. Very annoying!

I cannot activate the hop at the tree trunk on Vltava's bank. It is highlighted but will not open. As a result, I cannot get the fishing pole.