Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Tales of Terror: Estate of the Heart here.

[Post New]by Daxadillion on Mar 13, 16 12:33 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 03/13/2016 at 6:00:58 AM PST


 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Please post any TECH ISSUES for Tales of Terror: Estate of the Heart here.

[Post New]by bfgBellerophon on Mar 13, 16 6:01 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBellerophon

 
WaltzingFish
Squid
Squid
68 Posts

Re:Please post any TECH ISSUES for Tales of Terror: Estate of the Heart here.

[Post New]by WaltzingFish on Mar 13, 16 3:43 PM
Oopsie, CE didn't work on MAC Yosemite, SV neither.

No, won't do a DrFelix, doesn't seem to help anyway.

 
sandy7395
Seahorse
Seahorse
26 Posts

Re:Please post any TECH ISSUES for Tales of Terror: Estate of the Heart here.

[Post New]by sandy7395 on Apr 12, 16 2:05 PM
I have a problem, in that when ever I bring the cursor to the "inventory bar" or hint button the dialog box comes on asking : Resume game, options, quit. Very Very annoying.

 

Re:Please post any TECH ISSUES for Tales of Terror: Estate of the Heart here.

[Post New]by billie12003 on Apr 14, 16 7:01 AM
this game will not let me in, i have un installed and re installed twice, gone thru all the cookies and clearing on my computer, I managed to get in ONCE only and then it kept on quitting.

Edited on 04/14/2016 at 7:01:39 AM PST


 
VLPAM
Sea Anemone
Sea Anemone
2 Posts

Re:Please post any TECH ISSUES for Tales of Terror: Estate of the Heart here.

[Post New]by VLPAM on May 5, 16 5:03 PM
I am using my pc windows 10. Hints not helping me get out of maids room.

 
VLPAM
Sea Anemone
Sea Anemone
2 Posts

Re:Please post any TECH ISSUES for Tales of Terror: Estate of the Heart here.

[Post New]by VLPAM on May 5, 16 5:08 PM
I am using my pc windows10. Hints are not helping me get out of the maids room.

 
 
 
 
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