BUG/CRASHING

[Post New]by NANA3801 on Mar 19, 16 7:47 PM
During the the puzzle with the vaccum tubes when one of the pieces is moved from the area of the puzzle the game crashes..just need to add a if then statement that keeps the piece on the play area

 

Re:BUG/CRASHING

[Post New]by DANETTEDAILEY on Apr 20, 16 3:04 PM
I'm having the same problem. Don't know what to do to finish the game.

 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:BUG/CRASHING

[Post New]by bfgWaimea on Apr 20, 16 5:24 PM
Hi NANA3801 and DANETTEDAILEY,

I'm sorry to hear that there's trouble with getting past the vaccuum tubes. From what's been described here, stopping points like this can be passed by restarting the game or even starting a new profile. We can't promise a fix, but we'll let the developer know about this.

If the game is crashing, we've found that the steps in the following help article can resolve this:

Game Crashing, Freezing, or Blank Screen

In the meantime, if you'd prefer not to restart the game or if the recommended steps haven't worked, I definitely recommend that you contact our Technical Support Team HERE with a Dr. Felix Report. Our Reps are always glad to help and are also able to assist with replacement games if needed.

Since this is regarding a tech issue, I'm going to go ahead and lock this thread. If you notice any other tech issues in the future, you're definitely welcome to post in the following thread:

Please post any TECH ISSUES for Shadow Wolf Mysteries: Curse of Wolfhill Collector's Edition here.

Thank you both for your patience,

bfgWaimea

 
 
 
 
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