cannot play this game

[Post New]by sheilanuttell on Mar 27, 16 7:10 AM
saying error 124,i have never had this problem before

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:cannot play this game

[Post New]by bfgBellerophon on Mar 27, 16 9:07 AM
Hi sheilanuttell,

I'm sorry to hear that there is some trouble getting this game to play on your device with an error code appearing.

It is possible that an error code 126 may be appearing. If this is the case, please look at the following help article:

Error 126

If you are still having issues and since we don't have the tools to troubleshoot from the forums, it is suggested to reach out to our Technical Support Team with a Dr. Felix Report. They can definitely investigate this for you.

Since this is a technical issue, moving forward we ask that they be placed in the following designated thread:

Please post any TECH ISSUES for Frankenstein: The Village here.

Thank you for your understanding as I will go ahead and lock this thread. By posting in that particular thread, it helps the Moderation Team identify any trends in issues that players are experiencing to bring to the attention of the appropriate teams.

bfgBellerophon

 
 
 
 
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