Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by Daxadillion on Apr 1, 16 12:34 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 04/01/2016 at 5:21:00 AM PST


 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by bfgWaimea on Apr 1, 16 5:22 AM
Hi Everyone,

If there's trouble with getting Living Legends: Bound by Wishes to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

In some cases, we can provide a known solution for technical issues in the Forums. In addition, some of our tech savvy pond residents may also swim by with good tips and suggestions. However, we're unable to provide the same excellent level of support provided by our Customer Support team. This is because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature.

If you're unable to get a game working properly using our Help pages or the tips posted here, please get in touch with our Customer Support team. You can find a link to contact Customer Support on the front page of our Help pages section.

Contacting Customer Support will help us to gather necessary information on what types of systems are being affected by the problem and to share this information with the developer in order to work towards a fix.

When posting in this thread and also when contacting Customer Support, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgWaimea

 
suniris
Guppy
Guppy
180 Posts

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by suniris on Apr 2, 16 8:09 AM
I have to stop the game several times as my computer starts to run hot.
I am using HP envy notebook with windows 8. I have never had this happen before

 
boredinab
Jellyfish
Jellyfish
17 Posts

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by boredinab on Apr 7, 16 7:37 AM
Hi. I'm on a Mac, OS10.11.4. When I get to the final (I think) scene where you are supposed to give him the spindle, the game shuts down completely, back to the game manager. I have tried 4 or 5 times now, always just shuts down so I can't finish the game! So frustrating

 

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by abbyaron on Apr 13, 16 12:53 PM
The same thing happens to me -- Dell PC, Windows 10.

 

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by Cycaldeira on Apr 13, 16 1:35 PM
The game shuts down (back to bigfish game manager) just in the moment when you are supposed to give the spindle.
I'm playing in a Mac os x 10.11.3.

 

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by lenore68 on Apr 15, 16 11:49 AM
Same thing happening to me - game shutting down when you give the spindle.
I'm on a Mac OS X 10.11.4

 
dollyflower
Pufferfish
Pufferfish
1,373 Posts

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by dollyflower on Apr 15, 16 6:47 PM
I haven't reached the point of the spindle, but so far no problems. Windows XP.

 

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by leslieannwhite on Apr 25, 16 7:39 PM
cant get game to open still haven't been able to open and Play I did buy it help me



 

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by Tanuki_san on May 21, 16 9:09 AM
Mac over here, too. Same problem: give Tom the spindle, and the game crashes.

Has a patch been released yet? This problem was reported over a month ago!

Edited on 05/21/2016 at 9:10:27 AM PST


 

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by SrMaryFransis on Sep 21, 16 8:03 AM
I can't get into the house after painting the crest twice and even trying to darken the background. So far everything is good I would like to finish the game.

 

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by 4wonderland2 on Dec 27, 16 9:13 AM
leslieannwhite wrote:cant get game to open still haven't been able to open and Play I did buy it help me


I CAN'T GET THIS GAME TO OPEN AT ALL I am using an MacBook Pro 10.12.2
Was this issue ever resolved?

 
chickenjools
Squid
Squid
74 Posts

Re:Please post any TECH ISSUES for Living Legends: Bound by Wishes here.

[Post New]by chickenjools on Dec 29, 16 10:31 AM
4wonderland2 wrote:
leslieannwhite wrote:cant get game to open still haven't been able to open and Play I did buy it help me


I CAN'T GET THIS GAME TO OPEN AT ALL I am using an MacBook Pro 10.12.2
Was this issue ever resolved?


Same here. The game won't open at all.

 
 
 
 
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