poppy45
Clownfish
Clownfish
834 Posts

was grossly overcharged for game which is just not worth it want a refund pls

[Post New]by poppy45 on Apr 18, 16 9:08 PM
expensive mistake not even a good game

 
Lilac13
Parrotfish
Parrotfish
490 Posts

Re:was grossly overcharged for game which is just not worth it want a refund pls

[Post New]by Lilac13 on Apr 19, 16 2:09 AM
To get a refund, you need to send a ticket to Customer Service. Posting here won't do it. Go to Help at top right of any BFG page and then follow instructions to Contact Us and send an email explaining the problem.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:was grossly overcharged for game which is just not worth it want a refund pls

[Post New]by bfgBellerophon on Apr 19, 16 8:40 AM
Hi poppy45,

I'm sorry to hear that there is an issue with this game and the amount that was charged. Lilac13 is right. We don't have the tools to issue a refund from the forums, but if you contact our Customer Support Team, they can definitely look into this for you.

It is highly recommended to download a trial version of our games to get a feel for the game to see if you would like to purchase it in the future. For more information on the trial versions we offer, please see the following help article:

Download a Trial Game

Since this thread is concerning a support issue, I'm going to go ahead and lock this thread. Thank you for your understanding.

bfgBellerophon

 
 
 
 
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