i don't seem to be ableto get started,it says ican try,but i bought the thing,and it's not respond

[Post New]by kerriejoy on Apr 29, 16 5:26 AM
i bought this game,it says i can try and buy,but that doesn't apply.iwould however like to start playing,and it seems that what ever i push is not right.is there a catch to starting this up?

 
Janette5
Clownfish
Clownfish
518 Posts

Re:i don't seem to be ableto get started,it says ican try,but i bought the thing,and it's not res

[Post New]by Janette5 on May 1, 16 10:26 AM
No, there shouldn't be a catch. At what place are you stuck? Starting a game or once you're in a game?

Once in you're in a game you need to click on a tile on the side of the board.

If you can't get that far then you would need to contact BigFish Technical support directly for help.

 
SynthpopAddict
Manatee
Manatee
3,966 Posts

Re:i don't seem to be ableto get started,it says ican try,but i bought the thing,and it's not res

[Post New]by SynthpopAddict on May 2, 16 6:05 AM
Welcome to the pond!

I don't know if BF even has a technical support dept. anymore because they had a huge corporate downsizing a few years back and haven't been the same since. If the game won't even install to your computer which is what it sounds like - your computer may not have all the specs necessary to run the game. Your best bet is to ask someone you know who's tech savvy to see if they can figure out what the problem is, or try these links:

PC games failed to install:

https://bigfishgames.custhelp.com/app/answers/detail/a_id/536

Game crashing, freezing, or blank screen:

https://bigfishgames.custhelp.com/app/answers/detail/a_id/158

 
 
 
 
Go to: