Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Demon Hunter 3: Revelation here.

[Post New]by Daxadillion on May 15, 16 12:33 AM
A thread for any tech issues you may have. Please also include the operating system you are using

Edited on 05/15/2016 at 5:32:25 AM PST


 
frazerpaul
Guppy
Guppy
147 Posts

access voilation

[Post New]by frazerpaul on May 15, 16 3:08 AM
same problem with ce game access violation windows 10 64 bit no buy uninstall

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Please post any TECH ISSUES for Demon Hunter 3: Revelation here.

[Post New]by bfgBellerophon on May 15, 16 5:32 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBellerophon

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Please post any TECH ISSUES for Demon Hunter 3: Revelation here.

[Post New]by bfgBellerophon on May 15, 16 5:35 AM
Hi frazerpaul,

I'm sorry to hear that you are experiencing an access violation error message when trying to play this game. It is highly recommended to look at the following help article as it contains steps that have been known to help resolve this specific error message:

Access Violation

If you find that the message still appears, please reach out to our Technical Support Team with a Dr. Felix Report. The support team contains the tools to further assist and provide steps that are specific to your computer's configurations.

Thank you for your patience.

bfgBellerophon

 

Re:Please post any TECH ISSUES for Demon Hunter 3: Revelation here.

[Post New]by grandmagamer49 on May 15, 16 10:28 AM
No buy for me. jerky movements of the curser, annoying. changed the settings to system curser and same thing..games have to flow smoothly for me or no buy.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Please post any TECH ISSUES for Demon Hunter 3: Revelation here.

[Post New]by bfgBellerophon on May 15, 16 12:32 PM
Hi grandmagamer49,

I'm sorry that you are seeing issues with the performance of the game on your computer system. Thank you for letting us know what troubleshooting step you have taken thus far. It may also be helpful to look at the following help article for further troubleshooting steps since we don't have the tools in the Forums:

Game Crashing, Freezing, or Blank Screen

If you are still experiencing performance issues, it is recommended to reach out to the Technical Support Team with a Dr. Felix Report. The support team is always willing to further assist.

Thank you for your patience as we work to help get things up and running as it should.

bfgBellerophon

 
 
 
 
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