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You may want to contact Tech Support via the link on bottom right and send them your dxdiag file so they can help you.
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I started replaying Ravenhearst last night and am looking at the game from a different viewpoint... clues to MCF5.
This sounds like you may need to update your definitions file...BFG ensure no adware etc in their downloads.
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good luck 
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Hello everyone. I'm sorry to hear that some of you are having problems installing and running Ikibago. I would recommend that you contact our Customer Support staff. In your email to them, I would also suggest that you include a copy of your computer's dxdiag document. This can be a great help towards getting your problem resolved faster. Also, I would just like to let everyone know that our games at Big Fish are extensively tested to ensure that they are 100% virus, adware, and spyware free. If you are receiving a message from your anti-virus program that says otherwise, chances are you simply need to update your anti-virus definitions. I hope this helps. 
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by BonBon2Ac on Oct 2, 08 6:22 PM
