Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by Daxadillion on Jun 27, 16 12:40 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 06/27/2016 at 5:12:13 AM PST


 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by bfgBellerophon on Jun 27, 16 5:12 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBellerophon

 

Re:Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by mellowtraumatic on Jun 28, 16 9:59 AM
I've played about 30 minutes of the trial period and now the game keeps minimizing to the task bar whenever I click on something in the game. I use Windows 7.

 
abbyD
Lobster
Lobster
90 Posts

Decor Options after game purchase

[Post New]by abbyD on Jun 28, 16 10:27 AM
I bought the game after I finished the trial, but it doesn't give me any more options for décor. It just shows question marks in the windows. I have more than $2,000, so it should show something. Any ideas? I've already rebooted my computer.

 

Re:Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by hookedonHOG on Jun 28, 16 2:22 PM
Freezes up a lot have to leave and come back, but it does come back to where you left off

 
ChocCherry
Guppy
Guppy
102 Posts

Re:Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by ChocCherry on Jul 2, 16 7:50 AM
How do you exit the game????????????

 

Re:Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by brycecanyo on Jul 2, 16 6:43 PM
I am having the same issue. I have question marks instead of items to purchase despite having lots of money. I also have reinstalled the game with no success in solving this issue.

 

Decor Options after game purchase

[Post New]by emeraldraven on Jul 3, 16 8:37 PM
abbyD wrote:I bought the game after I finished the trial, but it doesn't give me any more options for décor. It just shows question marks in the windows. I have more than $2,000, so it should show something. Any ideas? I've already rebooted my computer.


Me, too! Lots of freezing as well. I run windows 10.

 

Re:Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by MyMamma on Jul 4, 16 6:49 PM
stuck in the bedroom found all items plus one key can t do anything else help

 
nineill
Seahorse
Seahorse
29 Posts

Re:Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by nineill on Jul 10, 16 3:56 AM
Very start of game when items to find to sell find them all but in second box down where the money drops I cannot get rid of money in that box

 
ruibie347
Starfish
Starfish
41 Posts

cant install game

[Post New]by ruibie347 on Jul 17, 16 11:29 AM
I keep getting error access violation when trying to install the game I have tried to uninstall but it is stuck in a loop and just sits there saying it is uninstalling but never does. I have uninstalled the game manager and downloaded a fresh version of the game but it still does it. I am using windows 7 with all updates up to date etc.

 

Re:Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by tinag23452012 on Jul 23, 16 8:06 AM
all i see are the previews playing over and over. cannot get to the game, please help.
old computer

 

Re:Please post any TECH ISSUES for Hidden Object: Home Makeover 2 here.

[Post New]by tinag23452012 on Jul 23, 16 8:09 AM
sorry i forgot -- I have a desk top that used windows XP I am tired of seeing the previews over and over

 
 
 
 
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