bfgWendwater
Dogfish
Dogfish
1,911 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by bfgWendwater on Feb 14, 14 5:24 PM
Hey Everyone,

Thank you for posting about those error messages you've been experiencing and I'm very sorry that's happening!

We appear to be having some server issues at the moment that are affecting some players. The developers are aware of the problem and are currently working on a fix.

We thank you for your patience and we hope to have everyone back and playing their games again as soon as possible.

bfgWendwater

 
chipper23
Guppy
Guppy
198 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by chipper23 on Feb 14, 14 5:26 PM
Anpunefru1 wrote:Okay i gave up as i can not get in the game anymore and if i can right at the start of the first or the second game it acts up so there is no fun anymore. I go and do something else for now, hopefully tomorrow at least i can play normal again...
I can't get on now either just kicks me out..This is so disappointing..Guess I'll try later.

 
deanery4
Squid
Squid
75 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by deanery4 on Feb 14, 14 5:41 PM
Glad to hear the problem is being worked on. I'm sure there are a few of us who have paid gold for the silver boost while we have the free energy, Fingers crossed for a quick fix.

 
kimbgirlie
Guppy
Guppy
105 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by kimbgirlie on Feb 14, 14 6:17 PM
I give up.

 

Re:Logged in with another device? I don't play the game on another device.

[Post New]by 1MacabreManor on Feb 14, 14 6:20 PM


It's happening again! Ugh! I'm losing time on the free energy. Boooo!

Edited on 02/14/2014 at 6:21:23 PM PST


 
dianeb24
Jellyfish
Jellyfish
10 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by dianeb24 on Feb 14, 14 6:50 PM
very nice Valentines day present BFG , i keep getting kicked out of my manor when i try to play a scene, i only play on my PC and i do not have FB, never had a problem with this issue before PLEASE HELP!!

and by the way, happy birthday BFG

Edited on 02/14/2014 at 6:55:57 PM PST


 
Jeeepers
Minnow
Minnow
225 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Jeeepers on Feb 14, 14 6:58 PM
I believe bfgWendwater posted above that they know about it and are working on it. Thank you bfgWendwater.

 
emerance
Guppy
Guppy
129 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by emerance on Feb 14, 14 7:00 PM
AAARRRGGGHHH!

I've been getting this error message constantly and it's frustrating. Like many, I only play this game on pc.

Developers - once you have fixed the problem, could you PLEASE give us another 24 hours of free energy??????


 
Stormydem
Lobster
Lobster
85 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Stormydem on Feb 14, 14 7:09 PM
Same problem here. All this time spent being kicked off is wasting all the free energy time!!!

 
emerance
Guppy
Guppy
129 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by emerance on Feb 14, 14 7:29 PM
Now I keep getting "no internet connection' and lose any progress I've made.

VERY UNHAPPY!!!!!


 

Re:Logged in with another device? I don't play the game on another device.

[Post New]by danishorchid on Feb 14, 14 8:08 PM
deanery4 wrote:Glad to hear the problem is being worked on. I'm sure there are a few of us who have paid gold for the silver boost while we have the free energy, Fingers crossed for a quick fix.


I not only bought a day silver boost but i also finished the scavenger hunt, which gave me another silver boost... So 4x silver boost & it keeps kicking me off... I appreciate knowing that BF is working on it... Have always had good experience with support... But it is still SO frustrating...!!!!!

Have a happy valentine's day or singles awareness day... Whichever fits...

Ps. Thanks for the day of free play, even with the glitches...!

 

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Torremolinoskind on Feb 14, 14 8:10 PM
Stormydem wrote:Same problem here. All this time spent being kicked off is wasting all the free energy time!!!

this is driving me up the wall, such a waste of time . Beeing kicked out is bad enough but every time I try to get back in it needs FOREVER to load. (Playing Card games and Candy Crush on my Cell while it try to open up )

 
Anpunefru1
Lobster
Lobster
96 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Anpunefru1 on Feb 15, 14 1:41 AM
What about making something like the silverboost but than an energy boost and give that to people next time with maybe just an hour free energy gameplay . Think that way there would spread the overkill
This was meant well but just went a little wrong i gues.

 

Re:Logged in with another device? I don't play the game on another device.

[Post New]by ihavenolifenow on Feb 15, 14 2:37 AM
Frustrating isn't it, folks.
Yep. Happened to me too.
Couldn't keep using my free energy as the game kept closing and then wouldn't open. It said that I was logged onto another device (not). It also shut down right in the middle of games.
Also during my 2x silver bonus, it did not register any additional silver for 25 GAMES!!!!! Worked darn hard and NO bonus.
Did anyone else have that happen?
Anyway, I was grateful for the time that I DID have the free energy.
The old RSI has really kicked in.
My sciatica was SO bad that I had to play my games standing up, moving from foot to foot.
I should really be writing this in the Dark Manor Addicts thread. LOL


My dearly beloved just shakes his head in bemusement. Just DOESN'T get it!!!
Earnt enough to buy a plot of land...woo hoo!!
Happy clicking/tapping.
Angelic Avenue

 
doofus09
Herring
Herring
351 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by doofus09 on Feb 15, 14 3:04 AM
Well, if you're setting up a Dark Manor Anonymous, do sign me up!

I was so happy to be able to load my manor on the iPad and got three hours of smooth free play. Paul Bearer is now my new BFF!

The 2X silver bonus was pretty glitchy for me, too. I did not buy the silver boost to avoid the hassle of having to note down and take screenshots of these incidences. Happened more than 30 times for this scavenger hunt. I had about a dozen misses in the previous scavenger hunt, but CS replaced those for me. It's odd, isn't it, how these affect only some manors?


 
Creepy_Hollow
Guppy
Guppy
161 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Creepy_Hollow on Feb 15, 14 3:57 AM
Must say though when America went to bed the last couple of hours were smooth as. Or they fixed the problem. Just sayin'

Misty Hollow JustNrgTy
KrampusLovesEnergyGifts

 
Jeeepers
Minnow
Minnow
225 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by Jeeepers on Feb 15, 14 4:25 AM
Quite funny, Creepy_Hollow!

 
moosetracker
Flounder
Flounder
2,484 Posts

Re:Logged in with another device? I don't play the game on another device.

[Post New]by moosetracker on Feb 15, 14 5:48 AM
I noticed that too.. about 1am to 3am Eastern time (10pm to 12am PST) I may have got bumped once or twice, but it was pretty smooth sailing... My game that is, I was playing zombie style, and couldn't figure out my name, let alone where the owl was located at.. Good thing they paid out decent even though we didn't find many objects..

 
 
 
 
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