 |
|
|
|
|
|
|
![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by bethmt on Nov 9, 17 4:33 PM
|
I can't get past Level 13 because it won't let me build a road past a certain point. Up to a certain level of the road the little green arrows just stop showing up. I saw on another thread that other people were having this same problem. There seems to be some kind of bug in the game. Very frustrating because I can't go any further with the game.
I'm using Windows 10 and have a brand new computer.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Hello Everyone,
Thank you for your patience as we work to resolve the troubles with this game.
We've passed this feedback along to the developers, but the Moderation Team isn't able to provide information about if and when an update will be available. In the meantime, we suggest troubleshooting steps that have helped players experiencing similar glitches in the past. Our suggestions are intended to improve the relationship between the game and the computer. I'm sincerely sorry if we've implied that the fault lies with the computers running this game.
Before swimming away, I want to briefly provide some troubleshooting help pages for players who haven't browsed them yet.
Game Crashing, Freezing, or Blank Screen
Run Game as Administrator
If you'd prefer a replacement game, please contact our Customer Support Team. They'll be glad to help. My fellow moderators and I are also happy to answer any additional questions via a PM. Don't hesitate to reach out.
bfgBeruna 
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
by Graysy on Nov 14, 17 5:27 AM
|
I have completed all levels with no problem. I am now on the bonus game and every time I get near to winning it goes back to the Big Fish Home screen.
|
|
|
|
|
|
|
|
|
|
|
Hello Everyone,
We certainly understand the crashing situation could be frustrating for the players who have experienced it. Please know that we have passed the reports along to the appropriate parties, and we will make an announcement if more information becomes available regarding possible updates for the game.
If the aforementioned troubleshooting does not resolve the issues, please send a message to our Technical Support Team for additional assistance. You may also PM me or one of our other Moderators if there are other questions or concerns. We'll do everything we can to help.
bfgArinelle
|
|
|
|
|
|
|
|
|
|
|
"I certainly understand the expectation for a game to work right away. We thoroughly test all of our games on various computer types to do the best we can to get our players a quality product every time. I'm sorry that there have been troubles with this game so far. "
bgrArinelle; REALLY........
I you REALLY tested this game HOW IT IS POSSIBLE that you and the team decided to sell it to people????????????????
It is obvious that is something wrong with the game.........
Please tell me how can I get my money back..................
Edited on 11/14/2017 at 10:19:06 PM PST
|
|
|
|
|
|
|
|
|
|
|
"I certainly understand the expectation for a game to work right away. We thoroughly test all of our games on various computer types to do the best we can to get our players a quality product every time. I'm sorry that there have been troubles with this game so far. "
bgrArienelle;
I you REALLY tested this game HOW IT IS POSSIBLE that you and the team decided to sell it to people????????????????
It is obvious that is something wrong with the game.........
Please tell me how can I get my money back................. And I don't want game credits, I want my money!!!!!
Edited on 11/14/2017 at 10:17:01 PM PST
|
|
|
|
|
|
|
|
|
|
|
BEN1972 wrote:Hi, I've played level 1 and 2 so far and found two caches on each. At the end of the level the board shows 2/2 then 0/2 for the caches. Has anyone else had this problem?
I'm not going any further in the game until the problem is solved, please help.
Ben
Ben,
This is actually not a technical issue. It is normal. If you watch, the caches are converted into points and added up below where it shows the number of caches you've found.
So, when you finish the game, you, at first see, 3/3. then as you watch, you are credited 100 points for each cache and the points are added up below as the number of caches are removed. so it looks something like this:
3/3 .....and then after a few seconds .... 0/3
-- ...........................................................300
I hope that makes sense.
~ Jeanjaz/Qumquat
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
BEN1972 wrote:Hi, I've played level 1 and 2 so far and found two caches on each. At the end of the level the board shows 2/2 then 0/2 for the caches. Has anyone else had this problem?
I'm not going any further in the game until the problem is solved, please help.
Ben
Ben, You should notice when it goes to 0/2 you should show 200 points under it, if you are sure you found both of them. It cashes the caches in so to speak for the points.
Csustar
|
|
|
|
|
|
| |
having trouble with games here but this is making me very unhappy. I can't afford to pay for games that I cannot enjoy. Hopefully there will be fix for this game soon. 