My game has stopped working.

[Post New]by Pam1943 on Jul 11, 16 10:02 AM
I've played Azteca for several years. I just brought a new desk top with windows 10 and reloaded all my games ( azetec included) and for a couple months it worked great. Now all I get is an error occurred and then it closed. I even deleted the game, & reinstalled it. Same message comes up. Any ideas?

 
bfgIlinalta
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Re:My game has stopped working.

[Post New]by bfgIlinalta on Aug 1, 16 2:28 PM
Howdy Pam1943,

I'm sorry to hear that the game has been not working as expected after upgrading to Windows 10. When a technical issue like this occurs, we encourage taking a look at our help articles. I've gone ahead and included one below that contains some great, versatile steps for a variety of situations and a few articles that may help in this particular situation:

Game Crashing, Freezing, or Blank Screen
Windows 10
Error When Opening Big Fish Games App (Game Manager)

If this issue continues, we recommend getting in touch with our Technical Support Team HERE with a Dr. Felix Report. Our Reps can provide customized support, and are always happy to help.

Since this is discussing a technical issue, I'm going to lock this thread. If you come across any glitches or problems in the future for this particular game, please feel free to post in the following discussion:

Please post any TECH ISSUES for Azteca here.

Thank you for your patience.

bfgIlinalta

 
 
 
 
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