Director Player Error

[Post New]by tantejoan on Oct 7, 08 7:18 PM
Suddenly, after playing this for months, I am getting script error message on attempting to open the game, followed by Director Player Error, continue yes/no. Has anyone had this, and how do you get out of it and into the game?

 
cesse47
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Re:Director Player Error

[Post New]by cesse47 on Oct 7, 08 8:49 PM
tantejoan, I've never seen this specific error. This is what I would do. First document where you are when this happens and the exact message ... then each step you take and what happens.
...I'd say yes and see if you can continue. If you can continue playing, good. But hang onto your notes. If you can't play, close the game, close all open applications, and Restart your PC. Then open game and try again. Remember, write down your steps. If you can play without the error occurring again ... go for it. If the error occurs again, I'd close the game.
...Then, run and save your dxdiag file. Send an email to Tech Support and attach your dxdiag file. Hopefully, they'll be able to determine why this is happening.
...Good Luck

 

Re:Director Player Error

[Post New]by moyosmif on Oct 15, 08 8:24 PM
I'm having the same problem. Any ideas will be appreciated

 
cesse47
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Re:Director Player Error

[Post New]by cesse47 on Oct 15, 08 8:27 PM
moyosmif, welcome to the Fish Pond. I'm sorry you're having this issue. Did you read my post above? Those are the steps I'd recommend. good luck

 

Re:Director Player Error

[Post New]by tantejoan on Oct 17, 08 6:37 PM
cesse47, thanks for your reply. I tried your solution and did get away from this message, however now I play my Mac games for varying lengths of time but inevitably get a freeze. Frustrating much?

 
cesse47
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Re:Director Player Error

[Post New]by cesse47 on Oct 17, 08 6:46 PM
tantejoan, I'm so sorry...that's just so frustrating, I'm sure. Have you Googled that phrase--director player error
to see what it might tell you?

 

Re:Director Player Error

[Post New]by moyosmif on Nov 5, 08 1:45 PM
yeah, not much works to get this up and running. It just keeps giving the error. I did a Goggle and found a post from 2005 that said it was a Big Fish server problem.
It would be nice if someone from the Big Fish side would run some test and look into it.
I'm sure there are more than two of us having this problem.

 
cesse47
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Re:Director Player Error

[Post New]by cesse47 on Nov 5, 08 1:50 PM
These forums are for users. Tech Support does not respond to technical issues discussed in the Pond. If you haven't done so, I recommend you send an email to Tech Support and attach a copy of your dxdiag file...see link bottom right.
....Good Luck

 

Re:Director Player Error

[Post New]by samcam58 on Mar 20, 09 12:39 PM
I have been having the same problem "Script error, continue?" and have tried all sorts of things to resolve the issue. Trying to get information online, and trying to speak with someone from customer service has been not so good. Have waited over a half hour more than once without ever getting a live person. I had purchased a few games from BigFish and used them without trouble for a few months. Suddenly I started to get the same errors as were previously mentioned. I just purchased another game, hoping for the best and reading all the system requirements, and it looked good to me - but them I'm not a techie. Regrettably, this game won't start either. I get a message about "Can't Init 3D". I'm getting very frustrated and am considering forgetting any future purchases. It's too bad, because I really enjoy the products. When they work!

 

Re:Director Player Error

[Post New]by samcam58 on Mar 20, 09 12:56 PM
Got through to customer service and am sending a diagnostic file once I get the directions via email. Hopefully, BFish tech dept will be able to help. After a long wait on the phone, a very nice person assisted me and told me that while they can't assist with tech problems over the phone, she could expedite the online assistance. I'm keeping my fingers crossed and will let you all know how it goes.

 
 
 
 
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