Enigma7 Error

I have been playing Enigma7 but have gotten to a point I can't even get into the game. When I try to open it I get an error saying fatal-ISV(..\..\source\dql\bitmapPng.cc@85)error readingPNG file extra compressed file data. Any help anybody. If I can't finish the game I'd like my money back. Any help there? Thanks, Cat_Lady_18.

if you haven't done so already, send an email into tech support.

They'll be able to help you with this I'm sure.