Game Broken, How Do I Get a Refund!

[Post New]by Ilysess on Feb 26, 10 4:37 PM
So I bought this game after the 60 mins playtime ran out, mainly as a timewaster. The problem im having is that the game has crashed/broken whatever you want to term it in the junkyard.

When I completed this stage, it first showed as having 1 item still to find, when there was nothing listed. Then I shut the game down, restarted it, and now it shows 0 items to find, yet the game still wont advance. Clicking on the hint button just says to find the missing items...

I have tried twice now to contact someone here at bigfish and had no luck.

How do I get a refund for a game that doesnt work?

 

Re:Game Broken, How Do I Get a Refund!

[Post New]by crazybluegirl200 on Mar 6, 11 10:23 AM
I'm not sure if you were ever able to find the help you were looking for. CS is really good at getting back to people. Make sure you check your spam or junk folder for their responses. I had this problem before.

 
 
 
 
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