Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Cursed Cases: Murder at the Maybard Estate here.

[Post New]by Daxadillion on Aug 7, 16 12:33 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 08/07/2016 at 7:59:56 AM PST


 
bfgPanthalassa
Flounder
Flounder
2,450 Posts

Re:Please post any TECH ISSUES for Cursed Cases: Murder at the Maybard Estate here.

[Post New]by bfgPanthalassa on Aug 7, 16 7:59 AM
Hello everyone!

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgPanthalassa

 

Re:Please post any TECH ISSUES for Cursed Cases: Murder at the Maybard Estate here.

[Post New]by stoverwoman on Aug 9, 16 5:48 PM
i am having trouble trying to turn of the steam in the servant's laundry.
according to the walkthru this is suppose to be a mini game. I can't continue because it won't turn off HELP

 

Re:Please post any TECH ISSUES for Cursed Cases: Murder at the Maybard Estate here.

[Post New]by Meredith2010 on Aug 13, 16 6:00 AM
There is a toolbar running along the top of the game screen and, although I have tried reinstalling the game, it is still there. In other words, the inventory cannot be seen or used.

 

Re:Please post any TECH ISSUES for Cursed Cases: Murder at the Maybard Estate here.

[Post New]by crjr1time on Aug 13, 16 7:01 PM
can not get the dog to take the teddy bear.

 
 
 
 
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