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If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:
Frequent Crashing of Game
Game Compatibility
While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.
If you are not able to get a game working properly using our Help pages, p lease get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.
Edited on 03/10/2010 at 2:54:26 PM PST
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The game is working as it should!! Remember you are a ghost hunter the rooms are supposed to be dark!! That is Why they provide you with the tools needed for the task at hand. Come on fishes give it another try pretty please!!!!! 
Don't Give Up!!
Don't Be A Quitter!!
I have faith that you will do fine.
Let me know how you did if you tried? 
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Blackie, just read the reviews. You'll see exactly what people think. Including me. I'm off to get migraine meds now, thank you very much. :|
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Blackie61958 wrote:The game is working as it should!! Remember you are a ghost hunter the rooms are supposed to be dark!! That is Why they provide you with the tools needed for the task at hand. Come on fishes give it another try pretty please!!!!!
Don't Give Up!!
Don't Be A Quitter!!
I have faith that you will do fine.
Let me know how you did if you tried?
Played the full hour of demo, even tho I really don't like "flashlight" style searches.
Each scene I played, "flashlight" did not fully light top of screen, so lots of random clicks up there. The thermal thingie? Just clicked on anything red, because I sure couldn't see any details. Tried to give it a fair shake, as I do like HOG games,
but this is a definite no for me.
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by kdubs on Mar 1, 10 12:32 PM
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Blackie61958 wrote:The game is working as it should!! Remember you are a ghost hunter the rooms are supposed to be dark!! That is Why they provide you with the tools needed for the task at hand. Come on fishes give it another try pretty please!!!!!
Don't Give Up!!
Don't Be A Quitter!!
I have faith that you will do fine.
Let me know how you did if you tried?
Hello, Gosh Blackie, you say don't be a "Quitter" like it's a bad thing!
In this case, quitting once you realize the game isn't for you is just a good personal choice.
I always check forums first and gather information. Then, taking all facts into consideration, I decide if a game would be a wise choice for me to try. Like many other fishies here, I am no spring chicken, nor do I have good vision, thanks to Multiple Sclerosis and optic nerve damage.
This game is a definite NO! But thanks to BFG, I have many choices for great games with excellent design and quality graphics. So my $$ go towards the games that my health allows me to play comfortably. Doesn't make me a Quitter if I don't like, or simply can't play, a certain game.
Thanks to all fishies for great comments and reviews.
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I agree with the comments regarding how bad the game is. I'm a senior citizen and don't call me a Clickety McClister because I clicked wrong. Try seeing what is behind the thermal imager. Very hard on the eyes and there is really nothing great about it. Quit after about 20 minutes. Using the flashlight in the dark was another no go for me. I know ghost hunting takes place in the dark but they could have made the images much clearer and easier to see.
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I do not think I will do the 60 mins on this one. From what other fishies are saying does not sound terrific. Hunting in the dark is ok for one screen and thats it. Come on Big Fish we love you but the fishies deserve better than this.
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Blackie61958 wrote:The game is working as it should!! Remember you are a ghost hunter the rooms are supposed to be dark!! That is Why they provide you with the tools needed for the task at hand. Come on fishes give it another try pretty please!!!!!
Don't Give Up!!
Don't Be A Quitter!!
I have faith that you will do fine.
Let me know how you did if you tried?
I'm not too bored! The dark is challenging, but I've done OK so far.
I am, however, stuck on the EVP match-up mini-game. I would welcome a "snap-shot" spoiler at this point. Any help would be gratefully received. I've tried matching the lines as if the sound doesn't matter. LOL! Apparently it does! ;-)
Edited on 03/01/2010 at 5:13:58 PM PST
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This is by far the worst game I have ever played. When I went to a new scene there was nothing on the right panel to tell me what to search for. How can you find something that is black in a black background? Then you get this very annoying message saying your clicking too much. Does Big Fish have anyone in the U.S. making these games? IF NOT I SUGGEST YOU HIRE THEM! These people don't know what a clamp is or a skillet. Please your games are getting really bad. I chose BF because of the better games.
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