Game Freezes

[Post New]by Jade4813 on Mar 3, 10 12:40 PM
Every time I try to open a chest, the game freezes. I've tried uninstalling and reinstalling several times. Anyone know of a fix for this?

2,693 Posts

Re:Game Freezes

[Post New]by bfgTigris on Mar 3, 10 1:27 PM
Welcome to the pond Jade4813!

If you are having problems with your game freezing, you may want to make sure that your Direct X, video card drivers and Flash are all up to date. These may need to be updated even with new computers. Here is a help article that may come in handy.

Help My Games Run Correctly

You can contact Customer Support by clicking on the green envelope to the right of the screen, and then clicking "Contact Us" at the bottom left of the next page to reach Customer Support.

Or if you're a Big Fish Game Club member, you can connect to Live Chat

Hope this helps!


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