Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Grim Legends 3: The Dark City here.

[Post New]by Daxadillion on Aug 14, 16 12:36 AM
A thread for any tech issues you may have. Please also include the operating system you are using.


Edited on 08/14/2016 at 8:50:41 AM PST


 

Re:Please post any TECH ISSUES for Grim Legends 3: The Dark City here.

[Post New]by narfinriel on Aug 14, 16 5:24 AM
I am receiving the following access violation error: 0x0759D50 (tried to read 0xFFFFFF). Program terminated.This happens every time I try to open the game. It worked just fine last night after I purchased it, but now it will not open.

 
bfgIlinalta
Moderator
Moderator
3,807 Posts

Re:Please post any TECH ISSUES for Grim Legends 3: The Dark City here.

[Post New]by bfgIlinalta on Aug 14, 16 8:50 AM
Howdy Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

Access Violations

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgIlinalta

 
dollyflower
Pufferfish
Pufferfish
1,373 Posts

Re:Please post any TECH ISSUES for Grim Legends 3: The Dark City here.

[Post New]by dollyflower on Aug 20, 16 1:49 PM
Getting only black scene with sound after downloading. Windows XP.

Edited on 08/20/2016 at 1:49:50 PM PST


 

Re:Please post any TECH ISSUES for Grim Legends 3: The Dark City here.

[Post New]by cpurelight on Oct 13, 16 9:47 PM
I've been playing this game for 2 days now and got to Chapter 3 on my Android mobile phone. I tried to open it to start playing again tonight and it takes me to the very first cut scene and wants me to start the game from the beginning. How can I pick up where I left off in Chapter 3? I'm using the same phone and have only one game account t.

Thanks,
Crystal

 

Re:Please post any TECH ISSUES for Grim Legends 3: The Dark City here.

[Post New]by Redhededkewty on Feb 26, 17 3:48 PM
Am stuck at the second and third chalk boxes. Got thru the first one, but the one by the door and the round one in the sanctuary take the chalk but do not respond. RSVP. The last time a Big Fish game did this, I didnt play for a long time. Please respond. Thanks.

 
 
 
 
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