Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Alice's Patchwork 2 here.

[Post New]by Daxadillion on Aug 15, 16 12:49 AM
A thread for any tech issues you may have. Please also include the operating system you are using.


Edited on 08/15/2016 at 9:36:42 AM PST


 
bfgIlinalta
Moderator
Moderator
3,807 Posts

Re:Please post any TECH ISSUES for Alice's Patchwork 2 here.

[Post New]by bfgIlinalta on Aug 15, 16 9:36 AM
Howdy Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgIlinalta

 
dollyflower
Pufferfish
Pufferfish
1,373 Posts

Re:Please post any TECH ISSUES for Alice's Patchwork 2 here.

[Post New]by dollyflower on Aug 15, 16 2:45 PM
No tech problems on Windows XP.

 

Re:Please post any TECH ISSUES for Alice's Patchwork 2 here.

[Post New]by leapfrog0202 on Aug 15, 16 10:40 PM
Windows 10, 1 year old computer. Game wouldn't open and caused my screen to flash off and on very fast.

I couldn't even use Task Manager to close the game because it was flashing too fast. I had to do a hard shut down and restart. When I used restart, the screen was still flashing. It took shutting it down completely, waiting and then starting the computer back up to get rid of the flashing.

No thanks.

 
sheb61
Seahorse
Seahorse
22 Posts

Re:Please post any TECH ISSUES for Alice's Patchwork 2 here.

[Post New]by sheb61 on Aug 16, 16 7:09 AM
Same flashing problem on windows 10. Recently lots of problems with your games. Started after the last Windows Update.

 
 
 
 
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