Tinyfeet2
Guppy
Guppy
198 Posts

Just wondering.............

[Post New]by Tinyfeet2 on Sep 30, 16 5:30 AM
If all of us send the 'suggested' Dr. Felix and our issues to the Tech Support Team DAILY, would we get anywhere?
Even responses from the tech team seem like copy and paste versions of the moderators.......

 

Re:Just wondering.............

[Post New]by Hilltown5string on Sep 30, 16 6:45 AM
just did that. good suggestion.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Just wondering.............

[Post New]by bfgBellerophon on Sep 30, 16 9:30 AM
Hi there,

The moderators greatly appreciate players taking the time to reach out to our Technical Support Team. Please keep in mind that the support team has the tools to provide troubleshooting steps based on the computer specifications provided in the Dr. Felix Report. The support team also has the tools to gather this data to bring to the appropriate teams to help aid in the investigations of issues presented in the forums. The information provided by the players play a huge part in the resolution of issues. Please keep in mind that the moderators and the support team are not equipped with the tools to make change within the game, but we can ensure that your information is brought to the appropriate team's attention.

We thank players for their patience and understanding. Since this thread is regarding technical issues, I'm going to go ahead and lock it. Players are welcome to continue discussion of technical issues in the designated thread. I'll include a link below:

Please post your TECH ISSUES for Wanderland here

Feel free to reach out to any of the moderators if you have any questions.

bfgBellerophon

 
 
 
 
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