Not able to play!

[Post New]by shannonkaye0519 on Oct 10, 16 2:54 PM
I just purchased both the Lucky Junction and the Sunyville versions of this game last night, I was unable to play because I got a error notification telling me that I need Microsoft Windows 98 SE or later to play this game. Now that is an older version, when will you update the game to be capable of being played with newer windows? I feel ripped off that I paid for both games to not be able to even play them! I would love a solution!

 

Not able to play!

[Post New]by delight_of_life on Jan 8, 17 3:11 PM
]I just purchased both the Lucky Junction and the Sunyville versions of this game last night, I was unable to play because I got a error notification telling me that I need Microsoft Windows 98 SE or later to play this game. Now that is an older version, when will you update the game to be capable of being played with newer windows? I feel ripped off that I paid for both games to not be able to even play them! I would love a solution!


Ditto on quote above. I re-downloaded it and can't play for the same reason. I'm using Windows 10. Any updates available?

 

Re:Not able to play!

[Post New]by ekweber0629 on Jan 26, 17 5:31 AM
same thing here! not my system

 

Re:Not able to play!

[Post New]by dobermangang on Feb 5, 17 2:27 AM
Same here.

 
Erica_dvl
Seahorse
Seahorse
35 Posts

Re:Not able to play!

[Post New]by Erica_dvl on Mar 3, 17 1:01 PM
Same message! Also using Windows 10.

 

Re:Not able to play!

[Post New]by billiesuenanna1 on Mar 19, 17 2:31 PM
Not able to play!"
same thing am use windows 19

 
bfgIlinalta
Moderator
Moderator
1,815 Posts

Re:Not able to play!

[Post New]by bfgIlinalta on Apr 4, 17 2:13 PM
Hello Everyone,

Thank you for taking the time to report the issue of being unable to play Yard Sale Hidden Treasures: Lucky Junction on Windows 10. I definitely can understand wanting to get this game to work on a newer operating system that came out a long time after this game did, and I'd be happy to provide some suggestions as well as how to reach out to our Customer Support Team for further assistance with your purchased game.

First, I want to remind players that it's always recommended to check the Game System Requirements for a game before purchasing it as this information could provide insight into what computers could run the game. For more information on compatibility in our games and how to check that, please see the following article:

Game Compatibility

It can also help to try to download and install a trial since the trial can identify issues such as a game being unable to play on a specific computer. Just in case it is helpful, the following article discusses our free trials further:

Download a Trial Game

If you are playing on Windows 10 and are seeing trouble with a game, sometimes the following steps can assist with setting that right quickly:

Windows 10

For any problems that continue after trying those steps, I recommend contacting our Technical Support Team with the title of the game as well as what is being experienced. Our Reps are always happy to help out and will do their best to get back in touch as soon as possible.

Since this seems to be discussing a technical issue found in this game, I'm locking this thread and requesting future discussion of this issue or reports of new issues be provided to the following recreated technical issue thread:

Please post any TECH ISSUES for Yard Sale Hidden Treasures: Lucky Junction here!

Thanks for your patience, and I hope this is helpful. If there are any further questions, please feel free to PM any of our active Moderators. We are all happy to listen and help out.

bfgIlinalta

 
 
 
 
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