3,292 Posts

Please post any TECH ISSUES for Harrowed Halls: Lakeview Lane here.

[Post New]by Daxadillion on Nov 18, 16 12:36 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 11/18/2016 at 5:22:23 AM PST

9,130 Posts

Re:Please post any TECH ISSUES for Harrowed Halls: Lakeview Lane here.

[Post New]by bfgBellerophon on Nov 18, 16 5:22 AM
Hello everyone!

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'


1,373 Posts

Re:Please post any TECH ISSUES for Harrowed Halls: Lakeview Lane here.

[Post New]by dollyflower on May 1, 17 10:56 AM
Interestingly, when I'm sent to the balcony and use the hint on where to go from there it sends me to the swimming pool which in turn sends me back to the balcony. This is the only place this happens.


TECH ISSUES for Harrowed Halls: Lakeview Lane

[Post New]by Gallopgirl63 on Aug 6, 17 1:37 AM
iPad 4
Chapter 6 - cemetery HOP. I cannot find the torch in this HOP

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