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Please post any TECH ISSUES for Cooking Academy: Restaurant Royale (iOS) here.

[Post New]by bfgIlinalta on Dec 22, 16 10:40 AM
Howdy Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to Big Fish Games Help. Using Big Fish Games Help is always the quickest way to get technical problems resolved. Here is a suggested article that has helped many people correct technical issues in the past:

General Help for iPhone and iPad Games

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. That said, we do understand that sometimes players are able to provide tips and suggestions for reported issues, and for your convenience, the old iOS tech thread for this game is here, just in case:

Post Any Cooking Academy: Restaurant Royale (iOS) Tech Issues Here

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our help articles, please get in touch with our Customer Support team. You can find a link to contact our Technical Support Team HERE.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'


Edited on 03/11/2017 at 1:58:36 PM PST

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